Q1: Are you a factory or trading company?
A1: We have our own factory.

Q2: What is the minimum order quantity?
A2: Generally speaking, the MOQ is 1,000 PCS. But if we have enough goods in stock, then no MOQ request.

Q3. Can you accept small orders and make fast delivery?
A3: Yes, of cause. There are enough ready products in our warehouse all the time, can make fast delivery for small and big orders.

Q4. Could MAILONG supply OEM service?
A4: MAILONG is able to supply OEM service according to customer drawing and samples. MAILONG has an experienced R&D team in the area of stamping mold, plastic injection mold, die-casting mold, and Aluminum extrusion mold.

Q5: How long is the delivery time?
A5: 15 to 30 days, depending on the detailed quantity and special package request.

Q6: What is the payment terms?
A6: T/T, Western Union, L/C.

Q7: Can you send samples?
A7: Yes, we can supply customers several pcs of free samples, but hope the express fee can be undertaken by your side.

Q8: Can you make customized products?
A8: Yes, a customized product is available. We develop new products every year.

Q9: How do I read your catalog?
A9: You can send us an email or contact our customer service.

Q10: How do I place an order?
A10: You can place an order by email, fax, or call us. But please include the following: company name, company address, your phone number, fax number, email address and also model number, quantity, finish request, and any other requirements you need.